Use the Services
How can I use the services offered in my residence? Are they included in the rent?
Services vary depending on the residence. You can find detailed information on your residence’s page on our website.
Examples of included services in some Twenty Campus residences:
-> Weekday breakfast (Monday to Friday)
-> Unlimited internet access
-> Housekeeping (cleaning of your apartment twice a month)
-> Appliance lending
-> Access to a gym
Some services are optional and billed separately, such as:
-> Unlimited access to laundry facilities
-> Snack and vending machines
-> Extra cleaning services, etc.
How do I connect to the residence’s Wi-Fi?
When you arrive, your site manager will guide you through the process to connect to the residence Wi-Fi.
All residences include unlimited internet access. Some may also provide an individual internet box.
A service in my residence isn’t working : what happens?
If a service isn’t working, we sincerely apologize.
Please be assured that the Twenty Campus team is doing everything possible to resolve the issue as quickly as possible.
If the problem persists, an alternative solution will be provided to address the inconvenience.
