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I’ve changed my mailing address, email, or phone number : what should I do?

Please notify your residence manager by logging into your Twenty Campus account and sending a message under the “New Message / Other Topic” section.

What is a rent receipt, and where can I find it?

A rent receipt is an official document issued by Twenty Campus that confirms your rent payment.
It includes key information such as the amount paid, the period covered, the payment method, and it is signed by both parties.
You can access your rent receipts through the Twenty Campus app, under the “Documents” section.

How can I get my Insurance Certificate or CAF Certificate?

All official documents, including your home insurance certificate and CAF certificate, are available in the “Documents” tab of the Twenty Campus app.

Please note:
A rent receipt only reflects payments made toward rent and charges, it does not include payments for additional services.

Categories

TRACKING YOUR HOUSING APPLICATION HOUSING INSURANCE AND SUPPORT SERVICES THE RESIDENCE ARRIVAL / DEPARTURE RENT RESIDENCE LIFE

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FIND MY PERFECT STUDENT RESIDENCE I select the student residence most conveniently located near my school.
CHOOSE MY ACCOMMODATION I choose the student accommodation that best suits my needs and budget, from a studio to a fully furnished and equipped 3-room apartment.
SIMULATE MY HOUSING AID I check with the CAF (Caisse d'Allocations Familiales) to see if I am eligible for housing assistance.
COMPLETE MY APPLICATION I upload the necessary documents for my application and share them with my guarantor to complete and finish the process.
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